Special requests are subject to availability at the time of check-in. Safety features at this property include a smoke detectorĬharges for extra guests may apply and vary according to property policy.Ī credit card for incidental charges and government-issued photo identification may be required upon check-in. Noise-free guestrooms cannot be guaranteed ![]() This property accepts credit cards and debit cards cash is not accepted The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation ![]() Special requests are subject to availability upon check-in and may incur additional charges special requests cannot be guaranteed Government-issued photo identification and a credit card may be required at check-in for incidental charges On top of that, if you are looking to reach Harrah’s by their phone number, operators are only available during the limiting hours of 12pm to 6pm EST.Extra-person charges may apply and vary depending on property policy Email is a thing of the past, and in order to compete with the existing casinos, Harrah’s should strongly consider adding a Live Chat feature. According to their main contact page, emails have a 72 hour estimated response time. Truthfully, the fact that email contact is the only 24/7 option is quite disappointing at this day and age. If for some reason you are not able to find the answer to your inquiry on the FAQ’s, at the bottom of each snippet is a “Contact Us” link which will automatically direct you to a formatted email within their platform. There is also a search feature once you get to the FAQ’s, but the search feature doesn’t seem to live up to it’s potential. ![]() To make up for their lack of customer service options, they do have a pretty extensive FAQ section with links. Unlike their competitors, Harrah’s Casino does not have many different customer service options.
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